Advanced Hearing Aids for Pensioners & Veterans

Subsidised & Free Hearing Aids That You'll Love

Ivory Hearing is accredited under the Office of Hearing Services (OHS) Voucher Scheme to provide pensioners and veterans with subsidised and FREE hearing aids and ongoing hearing services.

If you are a pensioner or a veteran, and you are experiencing hearing loss, you have come to the right place to hear your best. Our caring audiologist will guide you through the process and you will get the most suitable hearing aids and rehabilitation program tailored specially for you.

5 Key Steps for Your Hearing Satisfaction

  • Speak to Our Audiologist about Your Hearing Needs

  • Trial Suitable Hearing Aids For Peace of Mind

  • Get the Hearing Aids that You Enjoy Wearing

  • Review Your Hearing & Hearing Aids Regularly

  • Communicate with Our Caring Audiologist

To ensure our quality of care, please allow about 90 minutes for our audiologist to carry out a thorough fitting for your hearing aids. Sounds good? Contact us today to book a hearing assessment & hearing aids trial.

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    Or, call us on 03 9844 5863

    Check You Eligiblility for Subsidised/Free Hearing Aids

    You are eligible if you are an Australian citizen or permanent resident, 26 years of age and over, meeting one of the following criteria:

    • Centrelink Pensioner Concession Card
    • Gold DVA/Repatriation Health Card
    • White DVA/Repatriation Health Card (specifying hearing loss)
    • Health Care Care (Sickness Allowance from Centrelink)

    You may also be eligible if you are:

    • Dependent of a person in one of the above categories
    • Active member of the Defence Force
    • Client of CRS Australia

    If you're unsure, you can also check your eligibility directly by clicking the button below.

    Check your Eligibility

    Whether you are a new applicant, or an existing voucher holder, contact us and we can make applying and reapplying for the hearing voucher easy for you.



      Independent & Qualified Audiologist

      We pride ourselves on caring, ethical, professional treatment of all audiological issues for all our clients, including pensioners and veterans eligible for Office of Hearing Services Program. No high-pressure sales, no commission. Our main goal is to ensure you get hearing aids that benefit you with ongoing support.

      Hearing Aids Tailored for Your Listening Needs

      When choosing subsidised or free hearing aids, it is important that you have a wide range of hearing aids brands, styles and types to choose from. Our audiologist will recommend the most suitable hearing aids for you, according to a range of factors – hearing loss, listening needs and goals, dexterity, cosmetics and lifestyle.

      Communication with Your Caring Audiologist

      The improved hearing you get from your hearing aids is the result of regular communication with our audiologist. Our caring audiologist's main priority is to ensure that you are comfortable to talk to us about sound quality, volume and comfort, so that we can make your hearing aids perfect for you and your listening needs.

      Ongoing Support & Long Term Care

      We are committed to you and your hearing health. Once you get hearing aids, you will get a review from our audiologist at least once a year, ideally twice a year, for retest of your hearing levels and adjustment of your hearing aids accordingly. This way, you will always be getting the most out of your hearing aids.


      "I went to get a review of my hearing at Ivory Hearing. Much to my delight, I was fitted with new hearing aids and with Shuey's expertise and guidance, my hearing capacity improved dramatically. Thanks again for your kindness and understanding."
      Mr Ron H. from Ringwood East


        "We have been delighted with the professional and friendly smiling service that arrived in Warrandyte when Shuey and DK established Ivory Hearing. Shuey replaced my previous hearing aids with very small but effective new units. Now I wear Shuey’s hearing aids all my waking hours."
        Mr Phil C. from Warrandyte


        "I cannot speak highly enough of the treatment provided by Ivory Hearing. I am so impressed by Shuey’s professionalism when I first got hearing aids. I immediately chose her as my hearing care expert. I strongly recommend Ivory Hearing to anyone needing assistance with hearing."
        Mr Mark H. from Kangaroo Ground


        Hearing Aids Brands

        To ensure your hearing loss gets the best treatment, our audiologist can program all the leading brands of high quality hearing aids: Oticon, Unitron, Phonak, Starkey, Widex, Bernafon, Siemens, Sonic Innovations, GN Resound and Hansaton.


        Oticon (Denmark)


        Phonak (Switzerland)


        Widex (Denmark)


        Siemens (Germany)


        GN ReSound (Denmark)


        Unitron (Canada)


        Starkey (USA)


        Bernafon (Switzerland)

        Sonic Innovation

        Sonic Innovation (USA)


        Hansaton (Germany)

        Frequently Asked Questions

        Q: How good are the free hearing aids for pensioners/veterans?

        A: Hearing aids, regardless of price, are designed to help you hear better. If you are not in the position to get all the extra premium features, our audiologist can make the basic free hearing aids good enough to improve your life dramatically. We firmly believe that everyone should have access to better hearing regardless of their financial circumstances.

          Q: What else do I get subsidies for?

          A: Even without any hearing loss, you are entitled to get complete hearing assessment for free every 3 years. After you get hearing aids, the batteries and maintenance for your hearing aids are heavily subsidised too. This includes adjustments, services, and review appointments. With Ivory Hearing, you are encouraged to see us every 6 months to ensure you are continuously getting benefit from your hearing aids.

          Q: What if I want to get hearing aids with more features?

          A: If you are planning to get more premium hearing aids, we can help you make sure they are suitable for your hearing and lifestyle needs. When you are happy with your choice of premium hearing aids, you will only pay for price difference between free hearing aids and premium hearing aids, then you'll start enjoy all the benefits from their extra features.

          Q: How long will my hearing aids last?

          Some people still use their same hearing aids for over 10 years because they look after their hearing aids well. As a pensioner/veteran, you can get subsidies for a new pair of hearing aids every 5 years. Sometimes it is more worthwhile to get brand new hearing aids with the latest features like smartphone connectivity, than to repair old hearing aids.

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